Case study
Canva: Winning the Visual Economy on Social
Goals and Objectives
The core challenge was breaking through crowded professional feeds with design-led storytelling that reflected Canva’s brand DNA while remaining native to each platform. Social needed to stop the scroll, spark curiosity, and drive qualified traffic without disrupting the user experience.
The campaign set out to drive high quality traffic from social to partner content and video, maximise engagement across LinkedIn, X, Facebook and Reels, optimise creative by platform, and increase brand consideration among senior professionals. Success would be measured through social engagement, video performance, and downstream uplift in brand consideration among exposed
KPI Measurement / Results
- Social media acted as a core performance driver of the campaign, delivering multi million impressions and substantial click volumes across platforms.
- Overall CTR exceeded platform benchmarks on key channels, with X significantly outperforming its average benchmark and delivering the strongest relative performance.
- Engagement included hundreds of reactions and shares, demonstrating that the creative sparked interaction rather than passive consumption.
- Video performance was particularly strong. The full length YouTube execution achieved a completion rate significantly above benchmark
- Most importantly, exposed readers were 178% more likely to extremely consider using Canva at work, proving that social engagement translated into measurable brand impact among senior decision makers.
Strategic Approach
The strategy recognised that visual storytelling must perform visually in feed.
Rather than treating social as simple amplification, it was used as a creative testing environment. Creative assets were adapted to each platform’s consumption behaviour and audience mindset.
X was leveraged for innovation led conversation and delivered the strongest relative CTR performance. LinkedIn was targeted toward senior decision makers with a professional tone and topic-anchored creative. Meta platforms were used for scale and short form visual impact.
Multiple creative variants were deployed simultaneously and optimised based on real time performance data. Hero imagery, infographic led social cards and motion cuts were evaluated by platform, with the strongest performers scaled accordingly. This ensured social felt native and non disruptive within each environment.
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